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Senior Nuclear Parts Specialist-NPO in Shanghai at Westinghouse Electric Company

Date Posted: 10/12/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Shanghai
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/12/2018

Job Description

Job ID: 26861BR

The We (Westinghouse Electric Company – China) currently have an exciting opportunity for a Nuclear Parts Specialist. In this position, the individual will serve as the Nuclear Parts Operations primary customer contact for nuclear utilities by supporting sales while achieving high levels of customer satisfaction.

The Nuclear Parts Specialist works directly with the China NPO Business Development Manager and the NPO New Stanton team in support of all spare parts activity, such as Orders Entered, Request for Quote response and customer satisfaction. The Nuclear Parts Specialist is responsible for supporting the Customer Account Team in everyday activities associated with the account management.

Minimum Requirements:

Function as the primary customer contact. Develop and process customer quotations and orders for standard parts/products. Interact with customers to understand expectations/needs to ensure department responsiveness and customer satisfaction. Review customer specifications, identify technical and commercial issues, and generate prices. Interface with internal Westinghouse organizations to resolve customer delivered deficiencies and support invoice resolution.

Support customers by meeting deliverable dates and providing 24/7 emergency support. Prepare for, coordinate, and execute customer site visits in support of WEC products and services to strengthen customer relationships.

Support customer parts related activities such as Open Package Inspections

Prepare, review, edit, and assist in compilation of various reports relevant to customer satisfaction and internal metrics. Prepare special reports as required with observations, trends, and recommendations to management.

Implement initiatives using identified growth opportunities based on customer interactions, product knowledge, and sales history

Benefits:

The Nuclear Parts Specialist works directly with the China NPO Business Development Manager and the NPO New Stanton team in support of all spare parts activity, such as Orders Entered, Request for Quote response and customer satisfaction. The Nuclear Parts Specialist is responsible for supporting the Customer Account Team in everyday activities associated with the account management.

Notice:

Westinghouse is committed to an equal opportunities policy and will assess all applicants fairly on the basis of their abilities and potential, according to the needs of the job. Please note that due to the nature of work in the nuclear industry, and to maintain our high standards of safety at work, it is necessary that some occupations may require a specified physical condition which may preclude people with some disabilities from being able to carry out these roles. Disabled people will be assessed on the basis of their abilities and potential, according to the requirements of the job. In the event that a candidate supplies information in the recruitment process which indicates that they may require reasonable adjustments to be made to either the recruitment process and/or the working environment, you will be contacted in the first instance to discuss the available options and to obtain your consent to any discussion or arrangement of this.

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